Buy an EV

  • EVs for sale
  • Learn about EVs
  • Articles
  • Charging

Sell or trade

  • How it works

Financing

  • Get pre-qualified
  • Credit application

Contact us

  • Book a consultation
  • Call us at (804) 390-5910
  • Email us at hello@recharged.com
  • Visit our Experience Centers
    • Richmond, VA
    • Fairfax, VA
    • Charlotte, NC

© 2025 Recharged. All Rights Reserved.

7-Day Return Policy·Privacy Policy·SMS Opt-In·Do Not Sell or Share My Information·
TikTokYouTubeInstagramLinkedInFacebook
    2023 Audi Q4 e-tron Recalls List: Complete Owner’s Guide
    Problems & Recalls·9 min read·By Recharged Editorial Team

    2023 Audi Q4 e-tron Recalls List: Complete Owner’s Guide

    audi-q4-e-tronaudi-q4-sportback-e-tronev-recallsused-ev-buyingbattery-and-charginginstrument-clusterairbagrollaway-riskvw-id4-platform

    Table of Contents

    • Overview: 2023 Audi Q4 e-tron recalls at a glance
    • All known 2023 Audi Q4 e-tron recalls list
    • Recall 1: Gear indicator display error (97H3 / 454R)
    • Recall 2: Curtain airbag door-seal damage risk
    • Recall 3: Rollaway risk tied to gear display
    • Other software and electrical issues to know about
    • How to check if your 2023 Q4 e-tron has an open recall
    • What these recalls mean for used Q4 e-tron buyers
    • Questions to ask the seller or dealer
    • How recalls affect resale value and ownership
    • FAQ: 2023 Audi Q4 e-tron recalls
    • Bottom line on 2023 Audi Q4 e-tron recalls

    If you own or are shopping for a 2023 Audi Q4 e-tron, you’ve probably heard about recalls affecting this compact luxury EV and its Volkswagen ID.4 platform twin. This guide pulls together the most important information into one clear 2023 Audi Q4 e-tron recalls list so you can see what’s been fixed, what still needs attention, and how it all affects you as an owner or used-EV shopper.

    Model scope

    In this article, “2023 Audi Q4 e-tron” includes both the standard SUV and the Q4 Sportback e-tron sold in the U.S. market, which share the same MEB platform and are covered by the same recall campaigns.

    Overview: 2023 Audi Q4 e-tron recalls at a glance

    Key recall takeaways for 2023 Audi Q4 e-tron

    3
    Major U.S. recall themes
    Gear-indicator display, curtain airbag door seal, and rollaway risk tied to the instrument cluster display.
    2022–2023
    Model years impacted
    Most campaigns cover 2022–2023 Q4 e-tron and Q4 Sportback e-tron, plus 2021–2023 VW ID.4 platform-mates.
    $0
    Owner repair cost
    Recall repairs are performed free at Audi dealers; software fixes are typically quick visits.
    Platform-wide
    Shared with VW ID.4
    Many issues stem from shared software and electronics across the VW Group MEB platform.

    Recalls on the 2023 Q4 e-tron have focused less on its high‑voltage battery pack and more on software and safety systems, especially the digital gear display and side-curtain airbags. That’s good news in one sense: most fixes are software updates or minor parts, not major hardware surgery.

    Important context

    Recall campaigns evolve. New bulletins can be added, and existing ones can expand to cover more VINs. Always run your exact VIN through official tools before you make a buying or repair decision.

    All known 2023 Audi Q4 e-tron recalls list

    Here’s a high-level view of the most significant recall activity that has affected the 2023 Audi Q4 e-tron and Q4 Sportback e-tron in the U.S. We’ll unpack each item in more detail right after the table.

    2023 Audi Q4 e-tron – major U.S. recall campaigns

    Summary of key recall themes that have affected 2022–2023 Q4 e-tron models built on the VW MEB platform. Exact coverage depends on build date and VIN.

    Recall themeLikely campaign identifiers*Model years involvedMain riskTypical remedy
    Gear indicator display may not clearly show “N”NHTSA campaign related to 97H3 / Audi 454R2022–2023 Q4 e-tron & Q4 SportbackDriver may not realize the selected gear, increasing rollaway or crash riskInstrument-cluster software update to correct gear display behavior
    Curtain airbag can damage door seal metal insertNHTSA campaign issued in 2023 for 2022–2023 Q4 e-tron2022–2023 Q4 e-tron & Q4 SportbackMetal in door seal could be exposed during airbag deployment, raising injury riskInstall protective tape or revised seal at B‑pillar area
    Rollaway risk tied to display/gear indication behaviorNHTSA campaign announced in 2025 for ID.4 and Q4 e-tron2022–2023 Q4 e-tron & Q4 SportbackVehicle could move unexpectedly if gear selection isn’t clearly indicatedSoftware update and compliance fix to meet gear‑display standards

    Always verify with your VIN on NHTSA.gov or Audi’s recall lookup before assuming your Q4 e-tron is or is not included.

    About campaign numbers

    Manufacturers use internal codes (like 97H3 or 454R) while NHTSA assigns its own campaign numbers (for example, codes starting with 24V or 25V). For shoppers and owners, the VIN lookup tools are far more useful than memorizing codes.

    Recall 1: Gear indicator display error (97H3 / 454R)

    One of the best‑publicized issues on the 2023 Q4 e-tron involves the gear position display in the digital instrument cluster. In certain conditions, the cluster may not show the neutral “N” position clearly enough. That sounds like a small user‑interface quirk, but U.S. safety rules require clear indication of the selected gear to prevent confusion and possible rollaway events.

    • Applies to many 2022–2023 Audi Q4 e-tron and Q4 Sportback e-tron vehicles.
    • Linked to Volkswagen ID.4 models because they share the same software architecture.
    • Addresses non‑compliance with federal standards for gear‑selection indication.

    Why it matters

    If a driver thinks the car is in Park but it’s actually in Neutral, the Q4 e-tron could roll unexpectedly, especially on a grade or if the parking brake isn’t applied.

    The fix is relatively straightforward: Audi dealers install updated instrument‑cluster software. Your vehicle keeps its original hardware; the update changes how and when the gear position is displayed. In most cases, this is a short dealer visit and is free of charge as part of the recall.

    Recall 2: Curtain airbag door-seal damage risk

    Another important campaign focuses on the side‑curtain airbags and the door seals around the B‑pillar. Under certain crash conditions where the curtain airbag deploys, the fabric can contact a metal insert inside the door seal. Testing showed that the airbag could tear the seal and potentially expose the metal piece, which might increase the risk of injury to occupants in a crash.

    • Covers many 2022 and 2023 Q4 e-tron and Q4 Sportback e-tron models.
    • Triggered by internal crash testing where the curtain airbag damaged the seal.
    • Fix typically involves adding protective tape or revising the door seal around the B‑pillar.

    Good news for owners

    This is a preventive safety fix. If your Q4 e-tron hasn’t been in a qualifying crash, you may not notice anything wrong, yet the repair adds a layer of protection if the curtain bags ever do deploy.

    Recall 3: Rollaway risk tied to gear display

    In early 2025, Volkswagen Group announced another safety campaign combining prior concerns around the instrument cluster and gear indication with a more explicit focus on rollaway risk. Once again, the 2022–2023 Audi Q4 e-tron and Q4 Sportback are swept in alongside VW ID.4 models.

    The core issue is similar: if drivers can’t reliably see the selected gear state, they might exit the vehicle without it securely in Park. Audi’s remedy centers on another software update to the cluster and related control units, plus documentation updates needed to satisfy federal regulators.

    Simple habit that adds safety

    Regardless of software version, get in the habit of watching for the "P" icon and applying the electronic parking brake before you step out of any EV. It’s a good practice no matter what you drive.

    Other software and electrical issues to know about

    Because the Q4 e-tron rides on the VW Group MEB platform, it shares quite a bit of software and electronic architecture with the Volkswagen ID.4. Owners have reported glitches, infotainment freezes, warning lights, occasional charging errors, that don’t always rise to the level of a formal NHTSA recall.

    Annoying software bugs

    • Random warning messages that clear when the car is restarted.
    • Occasional lag or crashes in the MMI infotainment system.
    • Settings that don’t "stick" after key cycles.

    These are often addressed through technical service bulletins (TSBs) or routine software updates, not recalls.

    True safety recalls

    • Issues that create a clear safety risk or violate U.S. safety standards.
    • Formally registered with NHTSA and visible in the VIN recall lookup.
    • Repairs must be performed free of charge at franchised dealers.

    Don’t confuse small glitches with recall‑level safety campaigns, but do mention both when you’re shopping a used Q4 e-tron.

    TSBs vs. recalls

    A Technical Service Bulletin (TSB) is guidance from Audi to dealers about known issues and fixes. TSB repairs might be covered under warranty, but they are not mandatory like safety recalls. When you’re shopping used, ask the seller which TSBs and recalls have been done.
    Digital instrument cluster of an Audi Q4 e-tron showing gear selection with the steering wheel and gear selector visible
    Many 2023 Audi Q4 e-tron recalls center on software-controlled features like the <strong>digital instrument cluster and safety systems</strong>, rather than the battery pack itself.

    How to check if your 2023 Q4 e-tron has an open recall

    Because recall eligibility depends on the exact VIN and build date, the only reliable way to know your status is to run your specific vehicle through official tools. Here’s how to do it in a few minutes.

    Step-by-step: Check your 2023 Q4 e-tron for recalls

    1. Locate your VIN

    You’ll find the 17‑digit VIN at the base of the windshield on the driver’s side, on the driver’s door jamb label, and on your registration or insurance card.

    2. Use the NHTSA recall lookup

    Go to the official NHTSA recall lookup site and enter your VIN. It will show any <strong>open safety recalls</strong> that haven’t yet been completed on your vehicle.

    3. Check Audi’s own recall tool

    Audi also offers a VIN lookup on its owner website. This can surface brand‑specific campaigns that may not yet display elsewhere.

    4. Call an Audi dealer’s service department

    Ask a service advisor to run your VIN. Request a printout or email listing <strong>all completed and open campaigns</strong>, including TSBs if possible.

    5. Keep documentation

    Whenever a recall is completed, keep the repair order in your records. This matters for <strong>resale value</strong> and for your own peace of mind.

    6. Repeat once or twice a year

    New recalls can be added years after a car was built. Make recall checks part of your regular ownership routine, especially before long trips.

    Pro tip for used‑EV shoppers

    If you’re looking at a used 2023 Q4 e-tron, ask the seller for the VIN in advance. You can run your own recall and TSB check before you spend time test‑driving or negotiating.

    What these recalls mean for used Q4 e-tron buyers

    A few recalls on a modern EV isn’t unusual, in fact, it’s almost expected with today’s software‑heavy vehicles. For a used‑EV shopper, the real question isn’t "Has this 2023 Q4 e-tron ever been recalled?" but rather, "Have the recalls been handled correctly?"

    How recalls affect your buying decision

    Think in terms of risk, not headlines.

    Safety confidence

    If all recall work is documented and complete, you’re buying a Q4 e-tron that’s actually safer than when it left the factory.

    Paper trail

    Thorough repair records show that previous owners were attentive and proactive. That’s a positive signal in the used market.

    Negotiation leverage

    If recalls or TSBs are outstanding, you can ask the seller to complete repairs first or adjust the price to reflect your time and hassle.

    Because the most prominent 2023 Q4 e-tron recalls focus on software and safety systems, not catastrophic battery or drivetrain failures, the model can still be a very smart used EV buy, provided you confirm that recall and TSB work is up to date and that the high‑voltage battery is healthy.

    Where Recharged fits in

    At Recharged, every used EV we list comes with a Recharged Score Report showing verified battery health, pricing transparency, and a clean breakdown of recall and service history where records are available. That’s especially helpful on platform‑shared vehicles like the Q4 e-tron and VW ID.4.

    Questions to ask the seller or dealer

    When you’re standing in front of a used 2023 Q4 e-tron, a few smart questions can quickly separate well‑cared‑for examples from problem children. Use this as your on‑the‑spot script.

    Essential questions about recalls and reliability

    1. “Have all recalls been completed?”

    Ask for <strong>printed service records</strong> or screenshots from Audi’s system confirming that recall campaigns are closed on this VIN.

    2. “Any recent software updates?”

    Well‑maintained Q4 e-trons often receive periodic <strong>software updates and TSB fixes</strong>. Evidence of these visits is a good sign.

    3. “Any history of warning lights or no‑start issues?”

    Recurring electrical gremlins, unexplained warning lights, or random no‑start incidents deserve a closer look before you commit.

    4. “How is the battery health?”

    Ask for real‑world range numbers and, ideally, a <strong>third‑party battery health report</strong>. On Recharged, this is included in the Recharged Score.

    5. “Has the car ever been stranded?”

    If the owner mentions being towed due to electronic or charging issues, ask for repair orders that show a <strong>clear, permanent fix</strong>.

    6. “Can I see the NHTSA report?”

    Savvy sellers may have already pulled a NHTSA recall summary. It’s another small signal that you’re dealing with a conscientious owner.

    Don’t skip your own homework

    Even if a seller seems trustworthy, always run your own VIN‑level checks and compare those results to what you’re being told. Mistakes and misunderstandings do happen.

    How recalls affect resale value and ownership

    If you’re already driving a 2023 Audi Q4 e-tron, you might be wondering whether these recalls are quietly eroding the value of your car. The reality is more nuanced, and often less scary, than the headlines suggest.

    When recalls don’t hurt value

    • Issues are software‑based and fixed quickly.
    • Repairs are documented with dealer paperwork.
    • The market sees similar recall activity on competing EVs.

    In this scenario, your Q4 e-tron can remain price‑competitive with other premium compact EVs.

    When recalls can drag on price

    • Open recalls remain unaddressed when you go to sell.
    • There’s a pattern of repeat visits for the same issue.
    • Local buyers have heard about “problem cars” with this model.

    Here, finishing all recall work and presenting a clean history file can help recover value.

    How Recharged helps sellers

    If you’re moving out of a 2023 Audi Q4 e-tron, Recharged can provide an instant offer or consignment option, help you understand how recall history affects value, and even coordinate with you to make sure open campaigns are completed before resale when possible.

    Ready to find your next EV?

    Browse Vehicles

    FAQ: 2023 Audi Q4 e-tron recalls

    Frequently asked questions about 2023 Q4 e-tron recalls

    Bottom line on 2023 Audi Q4 e-tron recalls

    The 2023 Audi Q4 e-tron is part of a highly sophisticated, software‑driven EV platform. With that sophistication comes a predictable reality: recalls and software fixes are part of life, especially in the early model years. For the Q4 e-tron, those recalls have focused on gear‑indicator behavior, rollaway risk, and curtain airbag interaction with door seals, important issues, but ones that can be addressed through dealer campaigns rather than major surgery.

    If you’re already an owner, your job is simple: stay current on recall notices, schedule repairs promptly, and keep all paperwork. If you’re shopping used, focus less on how many recalls the 2023 Q4 e-tron has been through and more on whether a specific car has a clean, complete history with a healthy battery and up‑to‑date software. That’s exactly the kind of transparency Recharged is built to provide, with battery‑health diagnostics, recall and service insight, financing, trade‑in options, and even nationwide delivery when you find the right EV for your driveway.

    EVs on Recharged

    See all →
    2025 Audi Q6 e-tron

    2025 Audi Q6 e-tron

    Premium Plus•5K mi•300 mi range
    4.8/5Recharged Score
    $49,756
    2023 Ford Mustang Mach-E

    2023 Ford Mustang Mach-E

    GT•24K mi•257 mi range
    4.8/5Recharged Score
    $36,597
    2024 Honda Prologue

    2024 Honda Prologue

    Elite•1K mi•267 mi range
    4.7/5Recharged Score
    $33,597

    Related Articles

    EV Sedans in 2025: Range, Value, and Used-Buying Guide
    Buying Guides·9 min

    EV Sedans in 2025: Range, Value, and Used-Buying Guide

    Shopping for an EV sedan? Compare 2025’s best electric sedans for range, value, and comfort plus smart tips for buying a used EV sedan with confidence.

    ev-sedanelectric-sedans-2025used-ev-buying
    Hyundai Ioniq 5 vs Chevrolet Equinox EV: Which EV SUV Fits You Best?
    Reviews & Comparisons·11 min

    Hyundai Ioniq 5 vs Chevrolet Equinox EV: Which EV SUV Fits You Best?

    Compare Hyundai Ioniq 5 vs Chevrolet Equinox EV on range, charging, space, tech, and value. See which electric SUV is better for your budget and lifestyle.

    hyundai-ioniq-5chevrolet-equinox-evev-suv-comparison
    Gas Prices in New Jersey 2026: What Drivers Should Expect
    Ownership & Costs·9 min

    Gas Prices in New Jersey 2026: What Drivers Should Expect

    See how gas prices in New Jersey in 2026 are being shaped by tax hikes, demand trends, and EV growth, and what switching to an electric car could save you.

    gas-prices-new-jerseynew-jersey-gas-taxfuel-costs-2026