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    2022 Mercedes EQS Problems: Reliability, Recalls & What Owners Should Know
    Used EVs·10 min read·By Recharged Editorial Team

    2022 Mercedes EQS Problems: Reliability, Recalls & What Owners Should Know

    mercedes-eqs2022-model-yearused-ev-buyingev-reliabilityev-recallsluxury-evbattery-health

    Table of Contents

    • Overview: 2022 EQS and real-world owner experience
    • Big picture: how reliable is the 2022 EQS?
    • Major 2022 EQS recalls you should know about
    • Common 2022 EQS problems by system
    • Battery and range issues on the 2022 EQS
    • Software and Hyperscreen quirks
    • Safety and driver-assistance concerns
    • What to check when buying a used 2022 EQS
    • How Recharged evaluates a used EQS
    • 2022 Mercedes EQS problems: FAQ
    • Is the 2022 EQS still worth buying?

    If you’re looking at a used 2022 Mercedes EQS, you’re probably wondering whether the first model year of Mercedes’ electric flagship came with any strings attached. The short answer: it delivers remarkable comfort and technology, but the 2022 Mercedes EQS also has more software-related problems and recalls than most buyers expect in a six-figure luxury sedan.

    A flagship EV in its first model year

    The 2022 EQS launched as Mercedes’ first dedicated electric flagship, packed with new hardware and a brand‑new MBUX Hyperscreen interface. That combination often means incredible innovation – and more early‑run quirks to pay attention to when you’re shopping used.

    Overview: 2022 EQS and real-world owner experience

    On paper, the 2022 EQS is outstanding: up to about 340 miles of EPA range, fast DC charging, a serene cabin, and technology that rivals anything on the road. Owner reviews from major sites skew strongly positive, with most praising ride comfort, quietness, and effortless acceleration. A large majority of reviewers say they’d buy one again, and many report low day‑to‑day maintenance costs so far.

    Where the 2022 Mercedes EQS raises eyebrows is in its recall count and software behavior. Early cars have been subject to multiple campaigns for everything from infotainment glitches to drivetrain software and warning‑system behavior, and some owners report occasional bugs with the massive Hyperscreen. When you understand these problem areas – and verify that fixes have been applied – the EQS can still be an excellent used EV.

    2022 EQS: key reliability and ownership facts

    ~340 mi
    EPA Range (max)
    Competitive real‑world range for a large luxury EV when new.
    14
    NHTSA recalls
    The 2022 EQS family has been covered by a relatively high number of recall campaigns, most software‑related.
    4.4 / 5
    Owner rating
    Owner reviews on major sites are generally positive, especially on comfort and performance.
    Low
    Routine service
    No oil changes; most costs so far are tires, alignments and software updates, often done under warranty.

    Big picture: how reliable is the 2022 EQS?

    Strengths

    • Battery and motors: No widespread, confirmed pattern of pack failures or motor replacements so far.
    • Build quality: Owners typically rate fit, finish, and cabin comfort very highly.
    • Low routine upkeep: Brake wear is light thanks to regen, and there’s no engine or transmission to service.

    Weak spots

    • Software complexity: The EQS depends heavily on software for everything from drive to driver assist, and that’s where most problems show up.
    • High recall count: Many campaigns relate to software, electrical connections, or warning systems.
    • Out-of-warranty risk: Complex electronics and advanced air suspension can be expensive if something fails later in life.

    Model-year 2022 perspective

    For a first‑year, all‑new EV platform, the 2022 EQS hasn’t shown catastrophic hardware flaws. Most issues are software‑driven or corrected by recalls. When you verify those updates and check the battery health, you can dramatically lower your risk on a used example.

    Major 2022 EQS recalls you should know about

    By early 2026, the 2022 Mercedes‑Benz EQS had accumulated a double‑digit number of NHTSA recalls. That sounds scary, but many of those campaigns involve software updates or relatively minor hardware fixes rather than core battery or structural defects. Still, you want every single one done before you sign paperwork on a used EQS.

    Selected 2022 EQS recall themes

    This table summarizes common types of recalls affecting the 2022 Mercedes EQS family. Exact applicability depends on trim and build date; always run the VIN to confirm.

    AreaTypical IssuePotential RiskCommon Remedy
    Infotainment / MBUXRearview camera image may not display correctly or infotainment may enable video while drivingReduced rear visibility or driver distractionMBUX software update by dealer or over‑the‑air
    Driver assistance / ESPStability control or assistance systems may not function as intendedIncreased risk of a crash in emergency maneuversESP / assistance control unit software update
    High-voltage monitoringBattery monitoring software may not reliably flag a malfunctionRegulatory non‑compliance; in extreme cases, higher risk if a fault goes unnoticedBattery management system software update
    Exterior lightingRear turn signals, hazards, or reverse lights could be disabled by software faultOther drivers may not see your intentions, increasing crash riskLighting control module software update
    Fastener / structureTow eye or certain electrical ground connections may be improperly securedTow point detachment or localized overheating/fire risk if a connection arcsInspection and replacement or re‑torque of affected components

    Most recalls are remedied with software updates or targeted repairs, but they matter for both safety and long‑term reliability.

    Always run a VIN recall check

    Recall coverage depends on build date, trim, and market. Before you buy, run a VIN check through NHTSA or a Mercedes dealer and confirm that all 2022 EQS recalls show as completed. At Recharged, this is part of our standard intake and inspection process for every EQS we list.

    Common 2022 EQS problems by system

    Beyond official recalls, real‑world owners have reported a cluster of recurring but usually fixable issues. Many are nuisances more than deal‑breakers, but they’re worth understanding before you buy.

    Where 2022 EQS problems most often show up

    Most complaints boil down to software behavior, not fundamental EV hardware failures.

    Infotainment & Hyperscreen

    Owners sometimes report lag, frozen screens, or random reboots of the MBUX Hyperscreen, especially early in ownership.

    Many of these glitches improve with over‑the‑air updates, but you’ll want to test all screens and cameras during a pre‑purchase drive.

    Charging & electronics

    A minority of drivers mention intermittent DC fast‑charging issues, sporadic "charging interrupted" warnings, or picky behavior with certain public chargers.

    These are often network‑ or software‑related, not a failed battery, but they can be frustrating if you road‑trip a lot.

    Driver-assistance features

    Because EQS leans heavily on camera and radar systems, some owners see temporary outages of lane‑keeping, adaptive cruise, or parking aids.

    Usually a restart or software update resolves it, but persistent warnings should be investigated before purchase.

    Battery and range issues on the 2022 EQS

    Whenever you’re evaluating a used EV, the first concern is usually, “How’s the battery?” With the 2022 EQS, the encouraging news is that there is no publicly documented pattern of widespread battery pack failures in normal use so far. Most owners report range that remains in the same ballpark as new, assuming careful charging habits.

    • Some owners report slightly lower real‑world range than EPA estimates, especially at sustained highway speeds or in cold climates, which is common for large EVs.
    • Fast‑charging behavior can be sensitive to battery temperature and charger quality; you may see slower curves on a cold pack or at busy stations.
    • Mercedes has issued software updates related to high‑voltage monitoring, but these have focused on detection and warning logic rather than physical cell replacement.

    Battery warranty coverage

    Most 2022 EQS models sold in the U.S. carry a high‑voltage battery warranty of up to 10 years or 155,000 miles (whichever comes first) for capacity retention and defects, subject to terms and region. If you’re shopping used, check the in‑service date and mileage to see how much coverage you have left.

    Where things get more nuanced is battery health and long‑term capacity. Even with a generous warranty, you don’t want to buy an EQS that’s already lost a big chunk of usable range. This is where a data‑driven battery check – not just a visual inspection – becomes crucial.

    MBUX Hyperscreen in a 2022 Mercedes EQS showing warning icons and EV energy information
    The EQS hides a lot of its most important information – including battery health and driver‑assist status – behind the expansive MBUX Hyperscreen. A thorough pre‑purchase inspection should look beyond warning lights and dig into battery data.

    Software and Hyperscreen quirks

    The MBUX Hyperscreen is a signature EQS feature: essentially three large displays spanning the dash, powered by a sophisticated software stack. That’s impressive, but it also means the 2022 EQS is more dependent on software stability than most cars on the road.

    Software issues to watch for on a test drive

    1. Slow boot or random reboots

    When you start the car, the Hyperscreen should come to life quickly and stay responsive. Repeated freezes, dark displays, or random reboots could indicate an MBUX software or hardware issue.

    2. Rear camera and 360° view

    Shift into reverse several times and verify that the rear camera image appears instantly and clearly. Any intermittent blank screens or error messages deserve further diagnosis, as they’ve been part of recall campaigns.

    3. Navigation & voice control

    Route guidance and voice controls should respond promptly. If the system repeatedly says features are unavailable or loses guidance, ask about software updates and connectivity status.

    4. Passenger display behavior

    On Hyperscreen cars, the passenger display should dim or limit content while moving, depending on region. Odd behavior here may simply need a software refresh, but verify that all recall work has been completed.

    5. Over-the-air update history

    Ask the seller for any documentation on software update history. Vehicles that have consistently received updates tend to have fewer lingering bugs.

    Plan on living with updates

    If you buy a 2022 EQS, expect periodic software updates – just like your phone. Keeping the car on the latest approved software is one of the best ways to avoid many reported EQS problems, from camera glitches to driver‑assist quirks.

    Safety and driver-assistance concerns

    From a crash‑protection standpoint, the 2022 EQS is designed as a flagship luxury sedan with robust structure and a long list of airbags and active‑safety tech. The main safety worries that have surfaced are software‑driven: situations where driver‑assistance, stability control, or warning systems don’t behave exactly as intended until they receive an update.

    • Incorrect or missing pedestrian warning sounds at low speed on some vehicles until AVAS software updates are applied.
    • Hands‑off detection on the steering wheel not always recognizing when the driver has let go, impacting the behavior of adaptive cruise and emergency stop assist.
    • Occasional deactivation of assistance systems or odd warning messages that clear after a restart or software update.

    Don’t ignore warning lights

    If an EQS you’re test‑driving shows persistent warnings for ESP, ABS, battery management, or driver‑assistance systems, don’t assume they’ll vanish with a reset. Have the codes read and insist on proper diagnosis – or walk away and look for another car.

    What to check when buying a used 2022 EQS

    Because the 2022 EQS is a complex EV, your pre‑purchase checklist should go beyond a normal gas‑car walkaround. Here’s how to zero in on issues that actually matter for long‑term ownership.

    Five critical checkpoints for a used 2022 EQS

    Focus here and you’ll catch most of the meaningful problems before you buy.

    Battery health & charging

    • Have the state of health (SoH) of the high‑voltage battery read with proper diagnostic tools.
    • Test both Level 2 and DC fast charging if possible to confirm consistent behavior.
    • Review charging logs if the seller has them – lots of repeated 100% DC fast charges can accelerate wear.

    MBUX and Hyperscreen

    • Test every panel: instrument cluster, central screen, passenger display.
    • Confirm cameras (front, rear, 360°), parking sensors, and parking assist work reliably.
    • Ask the dealer or seller to show that all software is current.

    Driver-assistance & safety tech

    • On a test drive, exercise adaptive cruise, lane‑keeping, blind‑spot monitoring, and traffic‑sign assist where legal.
    • Look for persistent warnings, chimes, or unavailable messages.

    Suspension & steering

    • Listen for air‑suspension hisses, clunks over bumps, or uneven ride height.
    • Check four‑wheel steering operation at low speeds; the car should feel exceptionally maneuverable in tight spots.

    Recalls, TSBs & service history

    • Run the VIN through NHTSA and call a Mercedes dealer to confirm all recalls are completed.
    • Review service records for software campaigns and any electrical or infotainment repairs.

    On-board charger & cables

    • Confirm the included charging cable works and isn’t damaged.
    • Check the charge port door operation and that locking/unlocking behaves properly.

    Paperwork and history checklist

    1. Verify original in-service date

    This tells you how much of the battery and basic warranty remains. A 2022 EQS first sold in late 2022 will generally have warranty coverage longer than an early‑deliveries car.

    2. Confirm all recall campaigns

    Ask for a printout from a Mercedes dealer showing completed recall work. If any are open, negotiate getting them done before delivery.

    3. Look for repeat repair patterns

    Multiple visits for the same issue – especially electronics or charging – can signal a car that’s more trouble than it’s worth.

    4. Check for collision repairs

    Because sensors and cameras are embedded in bumpers and glass, poor‑quality body repairs can cause lingering driver‑assist issues.

    How Recharged evaluates a used EQS

    A sophisticated EV like the 2022 EQS demands more than a quick visual once‑over. At Recharged, every EQS we list goes through a standardized intake and diagnostics process designed specifically for late‑model EVs.

    Inside the Recharged Score for a 2022 EQS

    Data, not guesswork, on battery health and overall condition.

    Battery health diagnostics

    We connect to the EQS with specialized tools to read degradation, usable capacity, and pack behavior, then summarize that in your Recharged Score Report.

    Recall & software verification

    Our team checks VINs against recall databases, confirms that critical software campaigns have been applied, and flags anything still outstanding.

    Road test & feature audit

    We road‑test each vehicle, exercise the Hyperscreen, cameras, driver‑assist systems, air suspension, and four‑wheel steering, and note any irregular behavior.

    Ready to find your next EV?

    Browse Vehicles

    Why this matters for you

    When you shop a 2022 EQS through Recharged, you’re not guessing about hidden problems. The Recharged Score Report gives you verified battery health, recall completion status, and transparent pricing, plus EV‑specialist support from your first click through nationwide delivery.

    2022 Mercedes EQS problems: FAQ

    Frequently asked questions about 2022 Mercedes EQS problems

    Is the 2022 EQS still worth buying?

    If you’re drawn to the 2022 Mercedes EQS, you’re not wrong: it’s one of the most comfortable, refined electric sedans on the market, and early data suggests its core EV hardware is solid. The trade‑off is software complexity and a long list of recalls that require a bit more homework than a simpler EV or a conventional gas car.

    For shoppers who value silence, luxury, and cutting‑edge tech – and who are willing to be methodical about software status, recalls, and battery health – a sorted 2022 EQS can be an excellent used buy. Partnering with an EV‑focused retailer like Recharged gives you the benefit of specialized diagnostics, transparent vehicle scoring, financing options, trade‑in support, and nationwide delivery, so you can enjoy the EQS experience without wondering what’s hiding under the Hyperscreen.

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