If you own or are considering a used Audi Q4 e-tron, understanding its recall history is just as important as checking battery health or range. This guide pulls together the key Audi Q4 e-tron recalls list items in the U.S. so you can see which model years are affected, what the issues are, and how to protect yourself as an owner or shopper.
Quick context
Overview: Audi Q4 e-tron recalls by year
Key Q4 e-tron recall snapshots (U.S.)
Broadly, U.S. Q4 e-tron recalls fall into two buckets:
- Rollaway risk (gear display issue): 2022–2023 Audi Q4 e-tron and Q4 Sportback models share a software problem with the Volkswagen ID.4 where the instrument cluster may not reliably show Neutral, increasing the risk of rollaway if the parking brake isn’t set.
- Loss of drive power (12‑volt charging failure): 2024–2025 Q4 e-tron and Q4 Sportback are part of a campaign where the onboard charger may stop charging the 12‑volt battery, leading to a loss of drive power even when the high‑voltage pack has charge.
Full Audi Q4 e-tron recalls list (U.S.)
Below is a simplified, owner-friendly Audi Q4 e-tron recalls list for the U.S. market, organized by campaign and model years. Exact VIN coverage can vary, so always confirm against your specific vehicle.
Audi Q4 e-tron recall campaigns (U.S. summary)
High-level view of the major U.S. recall campaigns that specifically include the Audi Q4 e-tron and Q4 Sportback e-tron.
| Approx. campaign (NHTSA) | Audi campaign code | Model years affected | Models | Primary issue | Remedy |
|---|---|---|---|---|---|
| 25V120 (gear display) | 454R | 2022–2023 | Q4 e-tron, Q4 Sportback | Instrument cluster may not clearly show Neutral, creating a rollaway risk if the parking brake isn’t used. | Dealer software update to the brake control unit/instrument cluster so Neutral is correctly displayed. |
| 25V125 (12V battery charging) | 93FR | 2024–2025 | Q4 e-tron, Q4 Sportback | On-board charger for the 12‑volt system may fail, preventing the 12‑volt battery from charging and leading to loss of drive power. | Dealer replacement of the on-board charger (OCDC) at no cost. |
Always use your exact VIN on NHTSA.gov or Audi’s recall site to confirm whether a specific vehicle is included.
Important VIN note
Rollaway risk: gear display software recall (2022–2023)
One of the first major Q4 e-tron recalls centers on a software bug shared with the Volkswagen ID.4. On some 2022–2023 Audi Q4 e-tron and Q4 Sportback vehicles, the instrument cluster may not reliably indicate when the car is in Neutral, which means a driver could exit thinking the vehicle is secured when it is not.
- Recall type: Federal Motor Vehicle Safety Standard (FMVSS) 102 noncompliance / rollaway risk.
- Issue: The “N” (Neutral) gear position may not be displayed or may be unclear in certain conditions.
- Risk: If the driver exits the vehicle without fully engaging Park or the electronic parking brake, the vehicle could roll away.
- Fix: Audi dealers perform a free software update to the brake control unit/instrument cluster so gear position, including Neutral, is always correctly shown.
- Owner letters: Audi and VW announced plans to notify owners by mail (dates in 2025).
Owner tip
Loss of drive power: 12‑volt charging failure (2024–2025)
The second major Q4 e-tron recall targets 2024–2025 SUVs and Sportback variants. In this campaign, the vehicle’s on‑board charger control device (sometimes abbreviated OCDC) may allow moisture into a printed circuit board, causing it to fail and stop charging the 12‑volt battery. Even with plenty of high‑voltage battery range remaining, the car can lose power or refuse to restart once parked.
- Issue: Insufficient protective coating on a circuit board inside the 12‑volt onboard charger can let condensation in and trigger a malfunction.
- Symptoms drivers may see: multiple warning messages, reduced driving functions, or the vehicle shutting down and not restarting despite showing state‑of‑charge on the main battery.
- Risk: Loss of drive power while moving, increasing the risk of a crash if it happens in traffic.
- Fix: Audi dealers replace the defective on‑board charger with an updated part at no cost to owners.
- Scale: Roughly 13,700 combined VW and Audi vehicles in the U.S., including 2024–2025 Q4 e-tron and Q4 Sportback.
How these recalls affect safety and driveability
1. Rollaway risk is a real-world hazard
When a vehicle’s instrument cluster doesn’t reliably show Neutral, it isn’t just an annoyance, it can create a rollaway scenario if a driver exits without fully engaging Park or the parking brake.
- Driveways and sloped parking lots are the highest‑risk environments.
- Minor fender‑benders can quickly become property damage or pedestrian‑injury claims.
- Because this issue is software‑based, the fix is quick once your Q4 e-tron gets into a bay.
2. 12‑volt failures show how complex EVs are
Many owners associate batteries with the big high‑voltage pack, but the Q4 e-tron also depends on a conventional 12‑volt battery for basic control systems and electronics.
- If the onboard charger stops maintaining the 12‑volt battery, the car can shut down even with plenty of range left.
- Loss of power steering and braking assist is a serious safety concern if it happens at speed.
- The recall remedy, replacing the 12‑volt charger module, restores proper redundancy and reliability.
Don’t ignore warning lights
How to check if your Audi Q4 e-tron has an open recall
Recalls apply to specific VINs, not just model years printed on a window sticker. The good news: it’s straightforward to see exactly what affects your car, and recall work is performed free of charge at franchised Audi dealerships.
Step-by-step: Confirming Q4 e-tron recalls on your VIN
1. Locate your VIN
You’ll find the 17‑digit VIN at the base of the windshield on the driver’s side, on the driver’s door jamb label, and on your registration or insurance card.
2. Run your VIN through NHTSA.gov
Go to the official NHTSA recall lookup tool and enter your VIN. It will show any <strong>open</strong> safety recalls that still need to be completed on that specific vehicle.
3. Check Audi’s own recall site
Audi also hosts a brand‑specific recall lookup. It’s worth checking both NHTSA and Audi, especially if you’re comparing vehicles while shopping used.
4. Call your Audi dealer’s service department
If anything is unclear, or if you suspect a recall hasn’t been completed, call your local Audi dealer. They can look up your VIN in the factory system and see both open and completed campaigns.
5. Ask for recall documentation
When recall work is done, keep a copy of the repair order in your records. It’s a helpful proof point for future buyers and can support warranty discussions.
6. Put an annual reminder on your calendar
Automakers issue new campaigns over time. Make it a habit to run your VIN through the NHTSA tool once a year, just as you would review insurance or registration details.
Cost to owners
Shopping used? What Q4 e-tron recalls mean for you
If you’re eyeing a used Audi Q4 e-tron, recall history is part of the bigger safety and reliability picture, alongside battery health, charging behavior, and how the car was maintained. Recalls aren’t automatically a red flag, but unresolved recalls should make you pause until you know why they’re still open.
How to factor recalls into a used Q4 e-tron purchase
Use these angles to decide whether a specific vehicle is worth pursuing.
1. Confirm completion status
Before you fall in love with a specific Q4 e-tron, ask the seller for:
- A printout from an Audi dealer showing completed recalls.
- Repair orders for the software update (rollaway) or OCDC replacement (12‑volt issue).
2. Look at real-world behavior
During a test drive, watch for:
- Gear indication clearly matching your shifter position.
- Any sudden warning messages or power‑loss behavior.
- Charging interruptions that could hint at 12‑volt or onboard‑charger problems.
3. Use recalls in negotiation
If recall work is still open, that’s leverage. You can:
- Ask the seller to have the work completed before you sign.
- Negotiate price to reflect your time and risk if you’ll handle it yourself.
Combine recalls with battery health data
How Recharged handles Audi Q4 e-tron recall risk
At Recharged, every used EV, including the Audi Q4 e-tron, gets more than a quick visual once‑over. Our process is designed to surface the issues that matter most to long‑term ownership: battery health, fair pricing, and open safety work.
- VIN-level recall checks: Before a Q4 e-tron is listed, we check it for open recalls using official data sources. If a safety campaign is open, it either gets addressed or the vehicle doesn’t make the cut.
- Recharged Score battery diagnostics: We run an in‑depth battery health assessment so you see how much usable capacity remains compared with new, not just an estimate from the dashboard.
- Pricing that reflects real condition: Our fair‑market pricing models factor in age, mileage, battery health, and completed maintenance or recall work.
- Expert EV guidance: Our EV specialists can walk you through what each recall means, how it was fixed on a specific vehicle, and what to expect in day‑to‑day use.
- Fully digital experience + delivery: Browse, finance, trade in, or arrange consignment online, with the option to visit our Experience Center in Richmond, VA if you want to see vehicles in person.
Thinking about a Q4 e-tron?
FAQ: Audi Q4 e-tron recalls
Common questions about Audi Q4 e-tron recalls
Bottom line on Audi Q4 e-tron recalls
The Audi Q4 e-tron’s recall history is still relatively short, but the existing campaigns are worth taking seriously: a rollaway‑risk software issue on early model years and a 12‑volt charging problem on newer ones. Both have clear, dealer‑provided fixes at no cost to you. If you already own a Q4 e-tron, confirm your VIN is clear. If you’re shopping used, fold recall status into the bigger picture of battery health, price, and how the car will fit your daily life.
When you buy through Recharged, you get a Q4 e-tron that’s been screened for open recalls, backed by a detailed Recharged Score Report on battery health, and supported by EV specialists who live and breathe this market. That combination, transparent data plus expert guidance, turns a complicated recall list into one more smart checkbox on your journey to the right electric SUV.
