If you’re eyeing a 2025 Genesis GV60, you’ve probably heard glowing reviews about its performance and design, but you may also be wondering about **2025 Genesis GV60 problems**. As more of these luxury EV crossovers hit U.S. roads and the used market, a clearer picture is emerging of where the GV60 shines and where owners are running into headaches.
Big picture
2025 Genesis GV60 problems at a glance
What we’re seeing with 2023–2025 GV60s
Between official recall campaigns and owner anecdotes, a few themes keep coming up for the 2025 GV60 and its earlier siblings (2023–2024 models share the same basic E‑GMP platform and electronics):
- Instrument cluster / screen bugs that can leave the display blank at startup.
- Heater and HVAC issues, including long waits for parts on some early cars.
- Charging quirks and scheduled charging bugs, especially when mixing the Genesis app with third-party wallboxes.
- 12‑volt battery drain tied to dealer-installed tracking or security hardware in some cases.
- Biometric and digital key glitches that can lock you out if you rely solely on high-tech access.
Warranty matters
Recalls affecting the 2025 Genesis GV60
Genesis has already issued multiple recalls touching 2023–2025 GV60s. For shoppers, that’s not automatically a red flag, recalls are how automakers clean up early problems, but you do want proof those fixes are done before you sign anything.
Key GV60 recalls that may include 2025 models
Campaigns and issues that 2025 Genesis GV60 shoppers should be aware of. Always check by VIN for the latest status.
| Issue | Model years affected (U.S.) | What happens | Risk level | What to verify on a used GV60 |
|---|---|---|---|---|
| Instrument panel display software error | Primarily 2024–2025 | Cluster may boot up blank or fail to show required information until it resets. | Moderate (safety compliance; low physical risk if you still have speed awareness). | Ask for documentation of the software update that corrects the cluster logic. |
| Large GV60 recall covering most U.S. cars | 2023–early 2025 | Software- or electronics-related concerns affecting thousands of GV60s in the U.S. | Varies by sub-issue; most are fixable with dealer service. | Run the VIN through NHTSA or Genesis and confirm **all** recall campaigns are closed. |
| Misc. component or supplier updates | 2023–2025 (running changes) | Parts or software updated mid‑production (screens, modules, control logic). | Low–moderate, depending on part. | Ideally, choose a car that’s already had the latest TSBs and recall work completed. |
Recall campaigns can evolve. Use the VIN to verify open recalls at the time you buy.
How to check recall status
Software, screens and infotainment glitches
The GV60 leans hard on software: a fully digital cluster, a wide infotainment panel, app-based features, and biometric access. When it all works, the experience feels appropriately high-tech. When it doesn’t, you see the most talked-about **2025 Genesis GV60 problems**.
- Blank or slow-to-boot instrument cluster – The screen can stay dark at startup or take several seconds to populate essential info. Recall-related software updates are intended to address this, but a used car may not be up to date.
- Random infotainment reboots or freezes – A handful of owners report the center screen restarting mid-drive or freezing on a particular view until the next key cycle.
- Buggy over-the-air (OTA) updates – After some updates, owners describe new glitches appearing, such as lost personalization settings or broken conveniences, until a dealer reflash or subsequent patch.
- App sync conflicts – When the Genesis app, the car, and a home charger all try to manage schedules or limits, settings can conflict, causing charging or climate scheduling to behave unpredictably.
Why this matters on a test drive
Cabin comfort and heating problems
The GV60 earns praise for its quiet cabin and smooth ride, but not every owner is satisfied with comfort-related reliability. A recurring story from cold-weather states involves **heaters that stop working** and, in some cases, long waits for parts.
- Heater failures in cold climates – A small but vocal subset of owners report the heat cutting out in winter. In at least one case, the dealer attempted multiple parts swaps, and replacement parts for the heat pump system were on indefinite backorder, sidelining the vehicle for weeks at a time.
- HVAC inconsistency after repairs – Some owners say the system works but doesn’t feel as strong or consistent after major HVAC work, especially defrost performance.
- Seat/steering wheel heater quirks – Compared with the big issues above, this is minor: a few drivers say heated seats or the heated steering wheel occasionally fail to switch on with presets, only to work again at the next start.
Cold‑climate buyers, be picky
Battery, charging and 12‑volt drain complaints
So far, the main high‑voltage battery and dual‑motor hardware in the GV60 look relatively solid. Most charging and electrical problems being reported don’t involve pack failures, they’re about **how the car talks to chargers** and how add‑on devices interact with the 12‑volt system.
Common GV60 charging and electrical complaints
What owners report, and what’s usually behind it
Scheduled charging not behaving
Several GV60 drivers say scheduled charging works one night and fails the next, particularly when using the Genesis app alongside a smart home wallbox.
- Schedules set only in the car tend to be more reliable.
- Conflicting schedules between the app, the car and the charger can cause sessions to start/stop repeatedly.
12‑volt battery drain
A handful of owners report early 12‑volt failures or phantom drain that strands the car.
- In more than one case, the culprit was a dealer-installed tracking or security module drawing power even when parked.
- Once removed or reconfigured, the issue often disappears.
Public DC fast charging quirks
The GV60’s 800‑volt architecture enables very fast DC charging in ideal conditions. Issues here are usually network-specific, not car-specific:
- Occasional handshake failures or charge session drops.
- Better luck when using newer, well-maintained stations.
Range vs. EPA rating
Like many EVs, some owners see **less real-world range** than the window sticker suggests, especially at highway speeds or in cold weather. This isn’t a defect, but it’s a common source of disappointment for first-time EV buyers.
Easy pre-purchase checks
Driver-assistance, biometrics and key access
One of the GV60’s calling cards is its high-tech access: a **face-recognition camera on the B‑pillar**, a fingerprint reader inside, and digital keys via phone. These features are convenient when they work, and incredibly frustrating when they don’t.
- Biometric lockouts – At least one owner reports the facial recognition and fingerprint systems failing after a software update, leaving them locked out when their phone was also dead. That’s more an ownership decision problem than a hardware failure, but it illustrates the risk of relying entirely on tech keys.
- Profile and memory glitches – Driver profiles can sometimes fail to load, or revert to default positions even after you think they’re saved. The fingerprint reader usually resolves this, but not always.
- Lane‑keeping and assist quirks – Genesis’ driver-assistance suite is generally well-regarded, but some owners note overly aggressive lane centering or beeping, leading many to turn down sensitivity or disable certain sub-features. These are preferences more than defects, but they influence satisfaction.
Always have a physical backup
Build quality, rattles and interior wear
On first impression, the GV60’s cabin feels upscale and distinctive, with bold design, bright colors and unique details like the “Crystal Sphere” shifter. Some long‑term owners, however, say initial quality impressions don’t always match how the materials feel a year or two in.
Real-world GV60 build quality feedback
Where the interior impresses, and where it doesn’t
Perceived vs. actual material quality
Some drivers describe the interior as “plush at first glance, but a lot of plastic up close.” Soft-touch areas look premium, while harder trim pieces can squeak over time.
Rattles and squeaks
A portion of owners report minor rattles from the dash or doors on rough pavement. These aren’t universal, but they show up often enough to be worth checking on your test drive.
Wear on high-contact surfaces
So far there are limited widespread complaints about seats or steering wheels wearing out early, but lighter interior colors will naturally show dirt and scuffs sooner.
Road test checklist
How serious are 2025 GV60 problems overall?
When you step back, the 2025 Genesis GV60’s problems look less like a disaster and more like the reality of a **tech-heavy, low-volume luxury EV** from a relatively new premium brand. The core E‑GMP platform, battery, motors and fast-charging hardware, hasn’t generated the sort of widespread failure patterns that scare shoppers away from some early EVs. Instead, most of the pain points live in the software stack, HVAC system and convenience features.
Where the GV60 looks solid
- Powertrain confidence: Few reports of motor or main battery pack failure so far relative to sales volume.
- Fast-charging capability: When stations cooperate, the 800‑V architecture delivers genuinely quick road-trip stops.
- Driving experience: Owners consistently praise ride quality, performance and overall refinement compared with some rivals.
Where shoppers should be cautious
- Software maturity: OTA updates occasionally introduce new quirks; you may depend heavily on dealer support.
- HVAC and comfort: Heat-pump issues in cold climates can be very disruptive if parts are backordered.
- Brand network: Genesis is still growing its dealer and loaner infrastructure; response times and communication vary widely by region.
Who the GV60 is best for
What to check if you’re buying a used GV60
The GV60 is now appearing more often on the used market. That’s good news if you’re hunting for value in a luxury EV, but only if you go in with a structured inspection plan. Here’s how to protect yourself from inheriting someone else’s 2025 Genesis GV60 problems.
Used Genesis GV60 pre-purchase checklist
1. Verify recall and software status
Ask the seller for a full printout of completed recalls and software updates. Cross-check the VIN on public databases and make sure the most recent instrument-cluster and control-module updates are installed.
2. Test all screens and driver profiles
Cycle the car on and off multiple times. Watch for blank clusters, slow boots, or error messages. Create a driver profile, log it to biometrics, and confirm it reliably loads after several restarts.
3. Check HVAC performance in real conditions
Run both heating and cooling. In cold weather, verify the car warms up quickly and that defrost is strong. Ask specifically if the heater or heat pump has ever been repaired or replaced, and why.
4. Evaluate charging behavior
Plug into a Level 2 charger and, if possible, a DC fast charger. Confirm that charging initiates promptly and that any scheduled charging works as intended. Look for evidence of repeated charge session failures in the car’s history or owner stories.
5. Inspect for aftermarket electronics
Look under the dash and around the fuse box for non-factory wiring, GPS trackers or alarm modules. Dealer-installed systems are common and can contribute to 12‑V battery drain if they’re not integrated correctly.
6. Listen for rattles and review interior wear
Slowly drive over rough pavement with the cabin quiet and listen for rattles. Examine the seats, door panels, and center console for unusual wear or broken trim. Excess noise or wear on a low-mile car may point to a hard early life.
7. Confirm warranty and support options
Verify in-writing how much factory bumper-to-bumper and powertrain/battery warranty remains, and identify the nearest Genesis-certified service center. Ask about loaner availability and EV familiarity, this matters if you need repeat visits.
How Recharged can help with a used GV60
If you already own a GV60 and are thinking about moving on, Recharged also offers **instant offers, trade‑ins and consignment**, plus nationwide delivery for your next EV. That’s particularly useful if local Genesis inventory is thin or you’d like to comparison-shop other used luxury EVs without leaving home.
FAQ: 2025 Genesis GV60 problems & ownership
Frequently asked questions about 2025 Genesis GV60 problems
The 2025 Genesis GV60 is not a problem-free EV, but few cutting‑edge luxury electric crossovers are. Its issues tend to cluster around **software, HVAC and high-tech convenience features**, not catastrophic battery failures or chronic drivetrain defects. If you go in with eyes open, test the specific car thoroughly and lean on objective data like a Recharged Score Report, the GV60 can deliver a genuinely distinctive, refined EV experience with manageable risk, especially on the used market, where early depreciation works in your favor.
