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    2024 Mercedes EQS Recalls List: Known Issues, Fixes, and Owner Tips
    Problems & Recalls·9 min read·By Recharged Editorial Team

    2024 Mercedes EQS Recalls List: Known Issues, Fixes, and Owner Tips

    mercedes-eqseqs-suvev-recallsbattery-and-electricalev-safetyused-ev-buyingnhtsa-recallsluxury-ev

    Table of Contents

    • Overview: 2024 Mercedes EQS recalls at a glance
    • Known EQS recalls leading into the 2024 model year
    • 2024 Mercedes EQS recalls list (and how to read it)
    • How to check if your 2024 EQS has an open recall
    • What to do if your EQS is under recall
    • Shopping used EQS: how recalls affect your decision
    • EQS “common issues” vs. official recalls
    • FAQ: 2024 Mercedes EQS recalls
    • Bottom line: should 2024 EQS recalls scare you off?

    If you’re driving, or shopping for, a 2024 Mercedes EQS, it’s smart to ask about recalls. This flagship luxury EV has already seen several safety campaigns since launch, and owners want a clear, plain‑English 2024 Mercedes EQS recalls list plus guidance on what it all means in real life.

    Quick reality check

    Safety recalls are common on complex luxury EVs. The EQS is no exception, but most issues are addressed with software updates or targeted service campaigns at no cost to you.

    Overview: 2024 Mercedes EQS recalls at a glance

    Mercedes EQS recall context

    2021–2024
    EQS model years
    The EQS has been on sale in the U.S. since the 2022 model year, with the 2024 sedan facelift arriving in April 2024.
    Multiple
    Recall campaigns
    Several NHTSA recalls have targeted early EQS battery, electrical, and 12‑volt power issues across 2022–2023 builds.
    $0
    Repair cost to owners
    Recall repairs must be performed free of charge by Mercedes-Benz dealers.
    Minutes–Hours
    Typical repair time
    Many EQS recalls are software or inspection‑only; complex electrical work can take longer but is still covered.

    As of April 10, 2026, there is no single, unique recall that affects only the 2024 EQS model year. Instead, 2024 cars may fall under broader multi‑year recalls that cover several model years (for example, 2023–2024 EQS sedan and SUV) or certain production dates. That’s why the most accurate “2024 EQS recall list” is built around NHTSA campaign numbers and descriptions rather than model year labels.

    Why you won’t see one neat “2024 EQS” line item

    NHTSA typically lists recalls by model year range and build dates. A campaign might read “2023–2024 EQS” or “2022–2024 EQS SUV.” Your specific car may or may not be included depending on its production date and VIN.

    Known EQS recalls leading into the 2024 model year

    To understand where 2024 models fit in, it helps to look at the earlier EQS recalls that set the stage. These campaigns primarily hit 2022–2023 cars but can overlap into 2024 depending on production timing.

    Key EQS recall themes so far

    These are the types of issues EQS owners have seen addressed by recalls and service campaigns

    High‑voltage electrical connections

    Early EQS sedans were recalled over improperly secured electrical connections that could overheat, potentially leading to a fire risk if left unaddressed. Dealers inspected and, when necessary, corrected the wiring and ground points.

    12‑volt power / shutdown risk

    Another broad recall targeted 12‑volt electrical system components on EQS and EQE vehicles. In certain circumstances, an unexpected loss of 12‑volt power could cause warning messages or a vehicle shutdown. Software and hardware updates were used to reduce that risk.

    Driver‑assistance and safety systems

    Scattered recalls and service campaigns have fine‑tuned ADAS calibration and warning logic, things like lane‑keeping assist, steering intervention, and sensor behavior, particularly on EQS SUVs built in 2023.

    If you own a 2022–2023 EQS, you may already have seen recall notices about these items. For 2024 owners, the critical point is that Mercedes tends to roll those fixes into later production and address remaining edge cases via targeted campaigns.

    2024 Mercedes EQS recalls list (and how to read it)

    Because Mercedes bundles EQS recalls across several model years, the smartest way to think about a 2024 Mercedes EQS recalls list is by the type of component involved, power, software, or safety systems, and then connect that to the official NHTSA campaign description for your VIN.

    Typical recall types that can include 2024 EQS models

    This table shows the kinds of NHTSA campaigns you’re likely to see when you run a VIN check for a 2024 EQS sedan or SUV. Exact campaign numbers and coverage will depend on your car’s build date.

    Recall typeWhat it targetsPossible symptomsDealer remedy (high level)
    High‑voltage / battery connectionsGrounding points, high‑voltage cables, and connectors in the EQS battery or power electronicsWarning lights, reduced power messages, in rare cases increased fire risk if left uncorrectedInspect specified connections, tighten or replace hardware, install updated parts if needed
    12‑volt electrical systemFuse box, 12‑volt distribution or control modules shared with EQE/EQS platformsUnexpected warnings, intermittent no‑start, loss of some vehicle functionsReplace affected modules or fuse box, update software, verify proper operation
    Pedestrian warning sound (AVAS)Exterior acoustic warning system required at low speeds on EVsQuiet operation at low speed that doesn’t match regulationsUpdate or replace AVAS components to meet legal sound requirements
    ADAS / steering softwareLane‑keeping, steering assist, automatic lane change logicUnexpected steering corrections, warning chimes, or assist dropping outUpdate control‑unit software, recalibrate sensors, test drive to confirm proper behavior
    Instrument cluster / software bugsDigital dash or central screen logicBlank or rebooting screen, missing warning messagesInstall updated software, sometimes replace control unit if updates fail

    Always confirm details by running your VIN on NHTSA.gov or the Mercedes-Benz owner portal.

    Where to find the exact campaigns for your car

    Instead of hunting for a generic list, plug your VIN into NHTSA.gov and the Mercedes recall portal. You’ll see every campaign that applies to your specific 2024 EQS, along with the official description and remedy.
    Mercedes EQS driver display showing recall and warning notifications on digital screen
    Your EQS will usually surface warnings on the digital dash long before a minor issue becomes a major problem, but formal recall notices still come by mail and appear in online portals.

    How to check if your 2024 EQS has an open recall

    Even if your 2024 EQS is driving perfectly, it’s worth checking for open recalls a couple of times a year, especially before a long trip or just after you buy a used example.

    Step‑by‑step: confirm recall status on a 2024 EQS

    1. Locate your 17‑digit VIN

    You’ll find the VIN at the base of the windshield on the driver’s side, on the door jamb sticker, on your registration, and inside the Mercedes me app. Snap a photo so you don’t have to keep retyping it.

    2. Search the NHTSA recall database

    Go to the National Highway Traffic Safety Administration’s recall lookup tool and enter your VIN. If you see “0 unrepaired recalls,” you’re clear for all U.S. safety campaigns at that moment.

    3. Check the Mercedes-Benz owner portal or app

    Log into the Mercedes me portal/app linked to your EQS. Carmakers often post <strong>service campaigns and software updates</strong> there that don’t show up as formal NHTSA recalls but are still done free of charge.

    4. Call your Mercedes dealer’s service department

    Give them your VIN and ask for a printout of all open recalls and campaigns. This is especially useful if you’ve just bought the car used and aren’t sure what the previous owner completed.

    5. Keep paperwork for completed recalls

    After work is done, save the repair order in a folder (digital or physical). This paper trail helps if you ever sell the car, pursue warranty coverage, or work through a buyback or goodwill request.

    6. Re‑check after big news stories

    If you see headlines about a new EQS or Mercedes EV recall, run your VIN again. There’s often a lag between news coverage and owners getting letters in the mail.

    Good news for owners

    Once a recall repair is performed and closed out in the system, you’re done. The campaign stays on your car’s history, but there’s nothing more you need to do for that specific issue.

    What to do if your EQS is under recall

    Finding an open recall on your 2024 EQS doesn’t mean you bought a bad car. It means the system is working. What matters is how you respond, and how quickly.

    If the recall is safety‑critical

    • Read the notice carefully. Look for language like “park outside,” “do not drive,” or “risk of fire.” Take those instructions literally.
    • Call the dealer immediately. Ask when parts or software will be available and whether Mercedes is offering loaners, towing, or rental reimbursement.
    • Adjust your use. If the letter advises limiting charging to a certain percentage or avoiding highway driving until repaired, follow that guidance.

    If the recall is lower‑risk or software‑only

    • Schedule at your convenience, but don’t ignore it. A software patch can prevent future headaches with warning lights or shutdowns.
    • Bundle services. If you’re due for maintenance or tire rotation, combine visits to save time.
    • Keep an eye on messages. Watch for new alerts from the app or instrument cluster in case Mercedes revises the campaign.

    If the dealer says “no remedy yet”

    For newer recalls, NHTSA may list your EQS as affected before Mercedes has a permanent fix ready. Document your conversations, ask about interim guidance, and check back regularly so you’re at the front of the line when parts or software arrive.

    Shopping used EQS: how recalls affect your decision

    If you’re eyeing a used 2024 EQS, or a 2022–2023 car that’s been through a few service campaigns, recalls can actually be a buying advantage instead of a red flag, as long as they’ve been addressed properly.

    Using recall history to your advantage on a used EQS

    Recalls can tell you a lot about how a car was built and cared for

    Proof of responsible ownership

    A stack of completed recall and service paperwork shows the previous owner paid attention and followed through, a good sign on any complex EV.

    Insight into early build issues

    Multiple electrical or software recalls on very early production cars can explain why some owners traded out early, and why later 2024 builds tend to be more sorted.

    Leverage for pricing

    If open recalls remain, or if you’ll be without the car while a fix is developed, you can factor that downtime and uncertainty into your offer.

    At Recharged, every used EV, including Mercedes EQS models, comes with a Recharged Score Report that covers battery health, market‑fair pricing, and a history review. That’s the kind of documentation you want whether you buy from Recharged, a Mercedes dealer, or a private seller.

    Smart pre‑purchase checklist for a used EQS

    Run the VIN through NHTSA and Mercedes, ask for all recall paperwork, compare build date to major campaigns, and get a pre‑purchase inspection from a shop that understands EV high‑voltage systems.

    EQS “common issues” vs. official recalls

    Hang around EQS forums and you’ll see stories about ADAS glitches, ride‑height warnings, infotainment freezes, and early battery replacements. Not every complaint becomes an official NHTSA recall, and that distinction matters.

    • Official recall: A safety‑related defect or regulatory non‑compliance that triggers a formal campaign, VIN‑specific coverage, and a clear remedy at no charge.
    • Service campaign / TSB: A widespread issue that Mercedes wants to quietly fix or explain, often handled at the dealer during service with or without a letter.
    • Individual problem: A one‑off failure or quality issue that’s handled under warranty or goodwill but doesn’t meet the threshold for a recall.

    How this plays out for EQS owners

    For example, a handful of 12‑volt or high‑voltage issues might start as individual warranty repairs, then become a service campaign, and later, if the risk is serious enough, be escalated to a formal recall. That staircase is normal, especially on newer EV platforms.

    Complex EVs like the EQS live in a world of constant software evolution. The important question isn’t, “Has it ever been recalled?” but, “Were the right fixes applied, and is it up to date today?”

    Anonymous Mercedes EV specialist, Longtime EV service manager, interview with Recharged

    FAQ: 2024 Mercedes EQS recalls

    Frequently asked questions about 2024 EQS recalls

    Bottom line: should 2024 EQS recalls scare you off?

    Luxury EVs like the Mercedes EQS are packed to the glass roof with software, sensors, and high‑voltage hardware. Recalls come with that territory. A thoughtful approach to the 2024 Mercedes EQS recalls list isn’t to panic, but to treat recalls as another maintenance item: check your VIN, get the work done promptly, and keep the paperwork.

    If you’re already an EQS owner, that means staying plugged into Mercedes communications and not putting off recall appointments. If you’re shopping for a used EQS, it means looking for cars with completed campaigns and clear documentation, exactly the kind of transparency the Recharged Score is built to provide. Approach recalls with eyes open and good information, and the EQS can still be one of the most serene, impressive EVs you can drive.

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