If you’re eyeing a 2024 Mercedes EQE, whether the sedan or the SUV, you’ve probably heard mixed things about Mercedes’ EQ lineup. Some owners love the comfort and tech. Others complain about software quirks, warning lights, and too many trips back to the dealer. This guide pulls together what’s actually known about 2024 Mercedes EQE problems so you can decide if a used EQE belongs in your driveway.
Quick take
Overview: How Worried Should You Be About 2024 Mercedes EQE Problems?
The 2024 EQE sedan and EQE SUV ride on Mercedes’ dedicated EV platform and share most of their technology with the larger EQS. That means a refined drive, excellent cabin comfort, and very advanced driver‑assist and infotainment tech. It also means a lot of complexity, and that’s where most reported issues show up.
Early reliability snapshot for the EQE
In other words, the EQE doesn’t look like a fundamentally flawed EV, but it can be a high‑maintenance luxury car if you end up with an example that has unresolved software or quality bugs. That’s why your individual vehicle’s history matters more than the model name on the trunk.
2024 EQE Sedan vs. SUV: What’s Actually Included
2024 EQE Sedan
- Low, sleek four‑door fastback body.
- Variants like EQE 350+ and dual‑motor 4MATIC trims.
- Shares most of its interior, software and driver‑assist tech with the EQS sedan.
- Slightly more range‑focused in single‑motor form.
2024 EQE SUV
- Taller driving position and more cargo space.
- EQE 350+, 4MATIC, and AMG EQE SUV performance variants.
- Built in Alabama for the U.S. market, with similar tech stack to the sedan.
- Available air suspension and rear‑axle steering on some trims.
From a problems standpoint, the sedan and SUV share the same core electronic architecture. So while some service campaigns target the AMG EQE SUV specifically, most of what you’ll read below applies to both body styles.
Most Common 2024 Mercedes EQE Problems Owners Report
Owner reports, forum posts, and early consumer reviews point to a cluster of recurring themes. Not every EQE will have these problems, but these are the issues you should be listening for when you talk to a seller or test‑drive a used 2024 EQE.
Key 2024 EQE problem areas
What shows up most often in real‑world ownership
Software & updates
- Over‑the‑air updates failing or stuck.
- Dealer visits required for basic software updates.
- Random system errors on startup that clear later.
Driver‑assist & sensors
- Lane‑keeping and adaptive cruise occasionally unavailable at start.
- False obstruction or emergency‑braking warnings.
- Temporary loss of all camera/sensor‑based functions until the car sits.
MBUX infotainment quirks
- Slow or laggy touchscreen response.
- Apple CarPlay/Android Auto disconnects.
- Random audio volume spikes or drops with sensor alerts.
One EQE SUV owner described a pattern where lane‑keeping, adaptive cruise and other camera‑based features would be completely unavailable at random starts, only to work normally after the vehicle had been parked for a few hours. Another noted that the system reported the need to recalibrate window and trunk cameras and that MBUX felt slow and occasionally dropped iPhone connections, annoying in a six‑figure luxury EV.
Why this matters for you
Other scattered complaints: climate, starting and coolant warnings
- HVAC or heat not working consistently on some EQE SUVs, even after attempted repairs.
- Intermittent starting or "ready" issues requiring repeated visits to the service department.
- Coolant‑level warnings on relatively new EQE SUVs that turned out to require a cooling‑system bleed or top‑off.
These aren’t widespread, statistically verified failure patterns yet, but they’re the type of issues that can turn a luxury EV into a chronic service‑department visitor if they’re not diagnosed and fixed properly. When you’re evaluating a used 2024 EQE, you’re really evaluating that specific car’s history: how many times it’s been in for these sorts of complaints and whether they were actually resolved.
Recalls & Software Campaigns Affecting the EQE
Mercedes has already issued several recalls and service campaigns across the EQ range. For the EQE specifically, most items so far relate to software behavior and safety‑system compliance, rather than mechanical failures.
Examples of EQE-related recalls and campaigns
This is not an exhaustive list; always run the VIN through NHTSA and Mercedes before buying.
| Issue type | Models affected | Typical symptom | Remedy |
|---|---|---|---|
| Pedestrian warning sound software | AMG EQE SUV (2024–2025) | Acoustic Vehicle Alerting System may not meet required volume behavior at certain speeds. | Software update to AVAS system at dealer. |
| Driver‑assist or safety‑system logic | Select EQE/EQS variants | Warning lights for assistance systems; possible automatic feature shutdown. | Control‑unit software update via dealer campaign. |
| General EQ family campaigns | EQE sedan & SUV may be included in broader EQ recalls | Varies, could involve charging logic, safety systems or cluster behavior. | VIN‑specific recall or service campaign at no charge. |
Recalls can usually be resolved free at a Mercedes dealer, but only if the previous or current owner actually brings the car in.
VIN checks are non‑negotiable
Battery, Range & Charging: Are There EQE-Specific Issues?
So far, the 2024 EQE doesn’t have a pattern of high‑voltage battery failures or dramatic range loss that would put it in the "avoid at all costs" bucket. Most owner frustration lives in the software and driver‑assist stack, not in the actual pack or motors.
Battery and charging behavior: what to know
What’s typical vs. what’s a red flag on a used EQE
What’s normal
- Some real‑world range below EPA numbers, especially at highway speeds.
- Noticeable range drop in cold weather, like most EVs.
- DC fast‑charging speeds that taper as the pack fills.
What’s not normal
- Sudden, unexplained loss of a large chunk of range vs. earlier in the car’s life.
- Frequent DC fast‑charging failures or repeated charging‑station errors unique to this car.
- Warning messages about high‑voltage system faults or repeated shutdowns while charging.
Because the EQE is a relatively new EV, long‑term degradation data is still limited. That’s where third‑party diagnostics help. At Recharged, every used EV gets a Recharged Score battery health assessment that measures real pack capacity and fast‑charge behavior, so you’re not buying blind based on a dashboard range estimate alone.
Charging network considerations
Driving Experience: Ride Quality, Noise & Everyday Annoyances
Beyond hard failures and warning lights, some EQE feedback is about how the car feels to live with. Test drives and early reviews paint a picture of a comfortable luxury EV that can also feel heavy and a bit disconnected, especially in AMG guise.
Ride comfort & handling
- Standard EQE SUV models ride comfortably, but AMG versions are noticeably stiffer and can feel harsh over expansion joints.
- Large wheel options (21–22 inches) increase road noise and reduce ride plushness.
- Rear‑axle steering helps maneuverability but adds more complexity to the suspension and electronics mix.
Noise & refinement
- Cabin isolation is generally strong, but some owners note more road and tire noise than expected on certain surfaces.
- Artificial powertrain sounds in sport modes aren’t to everyone’s taste.
- Occasional squeaks or rattles may show up as the interior ages, listen carefully on rough pavement during your test drive.
Where the EQE still shines
What These Problems Really Mean If You’re Buying Used
Put all this together and a pattern emerges. The 2024 EQE isn’t an EV with a known fatal flaw, but it is a complex luxury machine that can be expensive and time‑consuming to debug if you inherit someone else’s problem child. Your risk isn’t usually a failed battery pack, it’s losing time and patience chasing down software gremlins, warning lights, and comfort issues.
- A clean service history with routine maintenance, recalls and campaigns performed on schedule is a good sign.
- Multiple visits for the same software or driver‑assist complaint are a warning flag, even if the dealer "found nothing".
- Inconsistent stories from the seller about warning lights, no‑start events or camera/sensor failures should push you to walk, or negotiate very aggressively with a plan for repairs.
Think twice about "service department regulars"
Inspection Checklist for a Used 2024 Mercedes EQE
When you’re standing in front of a used EQE, you want a structured way to separate a solid car from a problem case. Use this checklist as a starting point; a good independent pre‑purchase inspection is still worth every dollar.
10 must‑do checks before you buy a used 2024 EQE
1. Scan for warning lights on every start
Start the car several times. Look for any transient warnings about driver‑assist systems, cameras, sensors, or the high‑voltage system. Ask the seller directly whether these have appeared before.
2. Test all driver‑assist features
On a safe road, verify adaptive cruise, lane‑keeping, blind‑spot monitoring, automatic emergency braking and parking assists. Functions that are "temporarily unavailable" on a warm, dry day deserve follow‑up.
3. Stress‑test the cameras and sensors
Engage 360‑degree camera views, parking assist and any augmented‑reality navigation. Watch for flickering, blank feeds or calibration warnings, these can signal deeper sensor or control‑unit issues.
4. Live with MBUX for 10–15 minutes
Navigate the touchscreen, use built‑in navigation, and run Apple CarPlay or Android Auto. Laggy responses, freezes, or frequent phone disconnects will only get more annoying over time.
5. Verify software and update history
In the settings menu, check the system software version and ask the seller for records of recent updates. If the car has never successfully taken an over‑the‑air update, find out why.
6. Check climate control performance
Test heat, ventilation and A/C thoroughly. Some owners report repeated HVAC repairs; make sure the car heats quickly and maintains your set temperature without odd smells or noises.
7. Inspect for coolant or fluid issues
Look for coolant‑level warnings in the history, and check for any signs of leaks in the parking area. Ask if the cooling system has been bled or topped off and why.
8. Evaluate ride, noise and brakes
Drive on smooth and rough pavement. Listen for clunks, rattles or excessive road noise. The brake pedal should feel consistent, with no unexplained ABS or brake‑assist alerts.
9. Review full service and recall records
Ask for a printout from a Mercedes dealer showing completed recalls, campaigns and warranty work. Repeated complaints for the same problem are more important than the number of visits alone.
10. Get independent EV diagnostics
Whenever possible, have a third party run a high‑voltage battery health check and scan for stored trouble codes. At Recharged, this is built into our Recharged Score Report on every car we list.
How Recharged Helps You Shop a Used EQE With Confidence
If the 2024 EQE is on your shortlist, you don’t have to navigate all of this alone. At Recharged, we’re focused exclusively on used EVs, which means we spend a lot of time separating solid cars from headache‑prone outliers.
Why shop a used EQE through Recharged?
We’re built around EV transparency, not mystery
Recharged Score battery health
History & diagnostics review
End‑to‑end support & delivery
Want a second set of eyes?
FAQ: 2024 Mercedes EQE Problems & Reliability
Frequently asked questions about 2024 EQE problems
Bottom Line: Should You Avoid the 2024 EQE?
If you want a quiet, comfortable luxury EV with a familiar badge, the 2024 Mercedes EQE is worth a serious look. Its biggest downsides aren’t catastrophic failures but complex electronics and software that can turn into nagging problems if they’re not sorted early. That makes picking the right individual car, and getting hard data on its battery health, software history and driver‑assist behavior, absolutely critical.
You don’t need to avoid the EQE entirely. You do need to be picky. Use a structured checklist, insist on complete records, and lean on EV specialists when you can. Whether you end up in an EQE or another used EV, the goal is the same: premium, electric miles without premium headaches. That’s the standard we design around at Recharged on every car we list.
