You’re not the only one wondering, “Is Tesla Mobile Service free?” The short version: the visit itself is often free if the work is covered under Tesla’s warranty or a service campaign, but you’ll usually pay for parts and any out‑of‑warranty labor. And Mobile Service is different from Tesla’s separate, free roadside assistance program.
Key takeaway
Tesla Mobile Service is a convenient way to get maintenance or minor repairs done at your home or office. The on‑site visit isn’t a flat “call‑out fee” in most U.S. markets, but the work is only free if it’s covered by warranty, a recall, or a goodwill adjustment. Otherwise, you’ll be billed similar rates to a Service Center.
Quick answer: is Tesla Mobile Service free?
- There is no universal “free Tesla Mobile Service” perk that covers any repair at your home.
- If the issue is warrantable (for example, a covered defect on a relatively new car), Tesla can send Mobile Service and not charge you for the repair.
- If the issue is wear‑and‑tear or out of warranty (tire rotation, wiper blades, cosmetic trim, older‑car issues), expect to pay parts + labor.
- Tesla’s separate Roadside Assistance program can send a tow or, in some regions, Mobile Service for things like flat tires, but the service is only “free” within the limits of your new‑vehicle or certified pre‑owned warranty. You still pay for the actual tire, wheel, or other parts.
Don’t assume “mobile” means “complimentary”
Many owners hear that Tesla can send a mobile technician and assume it’s like a free concierge service. In reality, Mobile Service is just another way to deliver paid service work, unless Tesla decides it’s covered under warranty or goodwill.
How Tesla Mobile Service works today
Tesla Mobile Service (what older owners used to call “Ranger Service”) is a network of roaming technicians who can handle light service work where the car sits, your driveway, office parking lot, or sometimes a public lot. You book it directly in the Tesla app by choosing a service concern and, if Mobile Service is available and appropriate for that repair in your area, the app will offer it as an option.
What happens when you book Mobile Service
Here’s how the process usually looks in the U.S.
1. Request in the app
Select Service in the Tesla app, describe the issue and upload photos or video. The system triages whether Mobile Service is appropriate.
2. Estimate and scheduling
If mobile is available, you’ll see time windows and a price estimate for out‑of‑warranty work. Warranty work will typically show $0 for parts and labor.
3. Technician comes to you
A Tesla technician arrives with parts and tools, completes the job on‑site, and updates the invoice in your app. You pay in‑app if anything is billable.
Pro tip for faster appointments
The more detail you share, photos of the damage, video of noises, clear description, the more likely Tesla will approve Mobile Service and arrive with the right parts on the first visit.
When Tesla Mobile Service is free vs. when you pay
When Tesla Mobile Service is usually free
- Warranty repairs on vehicles still within their New Vehicle Limited Warranty (4 years/50,000 miles in the U.S., plus separate battery/drive unit coverage).
- Certified pre‑owned (CPO) warranty work on used Teslas sold by Tesla with a limited warranty.
- Service campaigns or recalls where Tesla proactively corrects an issue; sometimes they’ll choose mobile instead of bringing you into a Service Center.
- Occasional goodwill adjustments, especially for very new vehicles with minor issues.
When you’ll pay for Mobile Service
- Wear items like tire rotations, wiper blades, cabin filters, brake service, key fob batteries.
- Cosmetic and trim issues outside Tesla’s fit‑and‑finish tolerance window.
- Repairs on out‑of‑warranty vehicles, unless explicitly covered by a separate protection plan.
- Owner‑caused damage (curbed wheels, door dings, pet damage, aftermarket wiring issues).
What about a “mobile service fee”?
Tesla used to advertise a distinct “Ranger fee” in some regions, but in recent years U.S. owners typically just see a normal parts + labor estimate for Mobile Service, similar to Service Center pricing. In other words, you’re paying for the work, not a big separate call‑out surcharge in most cases.
Tesla Roadside Assistance vs. Mobile Service
A lot of the confusion comes from mixing up Roadside Assistance and Mobile Service. They sometimes work together, for example, Roadside might dispatch a mobile tech for a flat tire, but they’re not the same program, and they’re not always free.
Tesla Roadside Assistance (coverage-based)
- Available 24/7 through the Tesla app while your vehicle is within its new or CPO warranty period.
- Helps with breakdowns, flat tires, lockouts and depleted batteries that leave you stranded.
- Typically includes free towing to a Service Center within a set mileage (for example, up to 50–500 miles depending on issue and region).
- Out‑of‑energy tows are usually not financially covered; you may pay for the tow if you simply ran the battery flat.
Mobile Service (service-delivery method)
- A technician comes to your location to do light repairs and maintenance.
- May be dispatched via Roadside for drivable vehicles with flat tires or simple issues near a Service Center.
- Coverage depends on what’s being repaired, warranty vs. out‑of‑warranty, not on the fact that it’s “mobile.”
- If you’re out of warranty, expect Mobile Service labor rates similar to a Service Center and to pay for any parts used.
Common Mobile Service jobs and typical costs
Exact pricing varies by region and over time, but it’s helpful to understand the types of work Tesla Mobile Service usually handles and how the costs break down compared to a Service Center.
Examples of Tesla Mobile Service jobs
Representative jobs that Mobile Service often performs in the U.S. Pricing is approximate and can change; treat this as directional, not a quote.
| Job type | Usually mobile-eligible? | Warranty-covered? | Typical owner cost |
|---|---|---|---|
| Tire rotation | Yes, in many markets | No (wear item) | Often around $60–$150 depending on region and promo |
| Cabin air filter replacement | Yes | No (wear item) | Parts + labor, typically in the low hundreds |
| Wiper blades | Yes | No (wear item) | Blades + small labor charge |
| Minor trim/rattle fix on new car | Yes | Often yes if within warranty and within Tesla’s quality guidelines | $0 if accepted as warrantable; otherwise billed labor |
| 12V/low-voltage battery replacement | Sometimes, depending on location and model | Yes during basic warranty | $0 in warranty; otherwise several hundred dollars installed |
| Key card or key fob pairing | Yes | No | Programming fee plus cost of keys/cards |
| Charge port door alignment or simple latch fix | Often | Sometimes if defect, not damage | $0 if warrantable; otherwise labor + parts |
Mobile Service is typically priced similarly to a Service Center, what you’re paying for is convenience, not a bargain‑basement labor rate.
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Always check your estimate in the app
Before a Tesla tech shows up, open your service request in the app and review the line‑item estimate. That’s your best preview of whether the visit is treated as warranty work ($0) or a paid Mobile Service job.
Mobile Service availability and limitations
Even if you’re happy to pay for Mobile Service, you won’t always be able to get it. Tesla quietly adjusts availability based on technician staffing, geography and the specific repair you need.
Factors that decide if you can get Mobile Service
Why the app sometimes offers it, and sometimes doesn’t.
Where you live
Urban and suburban areas near Tesla Service Centers are more likely to have regular Mobile Service coverage. Rural areas may have limited or no mobile techs, or longer lead times.
What’s wrong with the car
Mobile Service is reserved for light repairs. Anything involving lifts, alignments, heavy structural work, or high‑voltage diagnostics usually requires a Service Center bay.
Scheduling and staffing
When technician schedules are tight, the app may steer more owners toward Service Centers. Mobile availability can change week to week without any big announcement.
Weather and parking
Techs need a safe place to work, ideally a reasonably flat, accessible spot. Severe weather, tight garages or busy streets can make Mobile Service impractical for certain jobs.
Tips to avoid surprises on Tesla service bills
Smart moves before you tap “Schedule” in the app
1. Confirm your warranty status
In the Tesla app, check your vehicle details to see whether you’re still within the basic 4‑year/50,000‑mile warranty or a CPO warranty. This heavily affects whether Mobile Service work will be free.
2. Read the estimate line by line
Look for $0 items labeled as warranty and paid items labeled with labor hours and parts prices. If you’re unsure, message the service advisor in the app before the appointment.
3. Ask if the work is really necessary now
Some maintenance (like tire rotations) is important, but the exact timing can be flexible. If you’re stacking jobs, prioritize safety‑critical items and things still under warranty.
4. Compare mobile vs. Service Center options
If both are available, compare travel inconvenience to potential wait times. The actual price is often similar; the real difference is your time.
5. Document issues early
If you notice a defect soon after delivery, panel gaps, trim misalignment, noises, document it in the app early. Tesla is more likely to consider Mobile Service warranty work on a nearly new vehicle.
Good news on subscriptions during service
As of late 2025, Tesla now automatically pauses and extends active subscriptions (like Full Self‑Driving or Premium Connectivity) when your car is in service for more than a business day. That doesn’t make Mobile Service free, but it does prevent you from burning paid subscription time while your car is stuck at a Service Center.
If you’re buying a used Tesla or other used EV
From an ownership‑cost perspective, the Mobile Service question really matters when you’re shopping the used market. A lower purchase price on a used Tesla, or any used EV, can be erased quickly if you underestimate ongoing service costs and warranty coverage.
How Mobile Service hits used Tesla buyers
- Many used Teslas are out of basic warranty, which means Mobile Service is almost always billable.
- Battery and drive unit coverage can still be active, but that only helps if the problem is a covered defect in those systems.
- Cosmetic issues and wear‑and‑tear that a first owner ignored may become your Mobile Service bill later.
Where Recharged comes in
- Recharged focuses on used EVs, including Teslas, and publishes a Recharged Score Report with verified battery health and fair‑market pricing.
- Because you can see battery condition and service history context up front, you have a clearer view of what’s likely to need attention in the next few years.
- Specialist EV advisors can help you budget realistically for service, whether that’s future Mobile Service visits on a used Tesla or routine maintenance on another brand.
Thinking about a used Tesla?
If you’re comparing used Teslas against other EVs, factor in not just whether Mobile Service is available, but how predictable your total ownership costs will be. A transparent battery health report and pricing benchmark, like the Recharged Score, often matters more than whether a technician can come to your driveway.
FAQ: Tesla Mobile Service costs and coverage
Frequently asked questions about Tesla Mobile Service
Bottom line on Tesla Mobile Service
Tesla Mobile Service is one of the more owner‑friendly parts of the Tesla ecosystem: a technician comes to you, fixes common issues, and saves you a trip to the Service Center. But it’s crucial to understand that “mobile” doesn’t automatically mean “free.” Coverage hinges on your warranty status and the nature of the repair, not the fact that a van pulled up to your driveway.
If you’re already a Tesla owner, the best way to protect your wallet is to check warranty status, read estimates carefully and document issues early. If you’re shopping for a used Tesla, or any used EV, look beyond the sticker price to battery health, warranty remaining, and expected service needs. That’s exactly the kind of transparency Recharged builds into every used EV listing, so you can decide upfront whether potential Mobile Service visits will be minor inconveniences or a major budget line item.
